FAQs • SporTran, LA • CivicEngage

Can I get a refund on a pass or ticket?: No, all passes are non-refundable. There are no exceptions.

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DayPasses, FlashPasses & Discount Passes

1. Can I get a refund on a pass or ticket?: No, all passes are non-refundable. There are no exceptions.

2. Is there a pass for Shreveport city employees?: Yes, Shreveport city employees can ride free but must have a SporTran-issued ID card and the card must be turned in upon expiration. Shreveport city employees can call 318-221-RIDE for more information.

3. What discount passes are available?: Senior citizens (65 and over), those with disabilities, and students can qualify for a $20 monthly FlashPass. To purchase a discount pass, each qualified rider must have the proper SporTran ID. To use the discount pass, the rider must have the proper SporTran ID and the discount pass for presentation to the bus driver.

Discount passes and all other tickets and passes are non-refundable.

4. What passes are available?: A $3 DayPass will let you ride all day. You won't have to buy a transfer or pay another fare all day. You may purchase a DayPass on the bus or at the terminal. Remember that exact fare is required on the bus and no change can be made. You must tell the driver that you are purchasing a pass before you put money into the farebox.

DayPasses and all other tickets and passes, including discount tickets and passes, are non-refundable.