Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Fares, Discount Fares & Transfers
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Fares, Discount Fares & Transfers
All SporTran and SporTran OnDemand rides are Zero Fare through 2025!
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Fares, Discount Fares & Transfers
There are no transfer fees with our Zero Fare program. Just hop on the buses you need and hop off at your stop.
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DayPasses, FlashPasses & Discount Passes
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DayPasses, FlashPasses & Discount Passes
All Rides are Zero Fare, so no need to purchase tickets or passes!
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DayPasses, FlashPasses & Discount Passes
All rides are Zero Fare, so no need to buy tickets or passes!
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Hours of Operation , Routes & Schedules
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All information about routes and schedules is posted online. You can also call 318-221-RIDE, Monday through Friday between 6 a.m. and 6:30 p.m., and on Saturday between 7 a.m. and 5 p.m. The information window at the SporTran terminal is open Monday through Friday between 6 a.m. and 7 p.m., Saturday from 7 a.m. to noon, and from 1 p.m. to 5:30 p.m.Hours of Operation , Routes & Schedules
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SporTran operates about 50 buses with as many as three operating on a single route at one time. Different numbers of buses operate on routes depending on day of the week and time of day. The number is determined by the demand for service at a particular time.Hours of Operation , Routes & Schedules
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Departure times are listed at each terminal bay. The time indicates when the bus will leave on that route's next trip.Hours of Operation , Routes & Schedules
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Standard maps and schedules are free of charge.Hours of Operation , Routes & Schedules
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Hours of Operation , Routes & Schedules
You’ll need to look at a schedule for the route(s) you’ll be riding to get exact times. Most routes begin at 5:45 AM and end their weekday schedule at 5:45 PM.
Monday through Saturday night service continues until after midnight, with the last buses leaving the terminal at 11:45 p.m. The routes are not the same as the day routes, so check the night service routes and schedules. Printed ones are available at the Intermodal Terminal.
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Hours of Operation , Routes & Schedules
The perimeter of service is as follows: as far north as I-220, as far east as Louisiana Downs, as far south as BAFB, and as far west as Red River to include the downtown Shreveport terminal. See Bossier Routes 5, 16, & 20 for complete details.
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LiftLine - Service for the Disabled
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LiftLine - Service for the Disabled
All of the SporTran's buses are accessible for the disabled. All buses have lifts and kneel for easy boarding. The terminal also meets ADA requirements and is fully accessible to the disabled.
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LiftLine - Service for the Disabled
SporTran's OnDemand service may be a good alternative for you. OnDemand operates on a demand-response basis for residents and visitors within the Shreveport / Bossier City limits who are certified as ADA paratransit eligible. See the OnDemand webpage for additional information.
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Regulations & Security
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Regulations & Security
Shreveport Police provide security at the terminal.
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Regulations & Security
- Continuous riding, without a destination, is not allowed
- Panhandling or begging is not allowed at the terminal or on any bus
- Loud music, loud talking, profanity, and disruptive behavior are not allowed at the terminal or on SporTran buses
- Smoking, eating, and drinking are not allowed in the terminal or on buses
- Large items like wagons, yard equipment, and bicycles are not allowed on the buses
- No hazardous materials like fuels are allowed on the bus
- Firearms must be holstered and knives sheathed at all times on SporTran vehicles, property, or facilities.\
- No animals are allowed except for service animals
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Title VI
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Title VI
“No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which the Recipient receives Federal financial assistance.” - Title VI of the Civil Rights Act of 1964 Title VI states that everyone, regardless of race, color, or national origin, should have the opportunity to receive the same level of program services, aids and benefits; that the services, aids, and benefits should be provided in a consistent manner to all persons; and that no individual should be treated separately in any manner related to the receipt of that service, aid or benefit either directly or through contractual means.
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Title VI
Complaints may be filed by any individual or group who believes that their rights under Title VI have been violated in a discriminatory manner; SPORTRAN’s programs, services, or activities do not comply with federal civil rights laws; or they have been treated in a disparate manner with regard to race, color, or national origin. Title VI complaints generally are a signed, written complaint that is filed within 180 days of the date of the alleged discrimination. SPORTRAN’s Title VI Complaint Form can be accessed here, though you are not required to use this form. If you have questions regarding Title VI, Limited English Proficiency (LEP), or a complaint, please call (318) 221-7433.
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Planning
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Planning
SporTran offers many ways to plan your trips.
Trip Planning Tools:
SporTran's "UMO Mobility" mobile app for fixed-route riders. Available in the Apple and Google Play stores.
SporTran's "SporTran OnDemand" mobile app for microtransit and ADA/mobility riders. Available in the Apple and Google Play stores.
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